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DTEND;TZID=UTC:20240530T133000
DTSTAMP:20260506T172315
CREATED:20240423T024701Z
LAST-MODIFIED:20240423T024701Z
UID:4085-1717070400-1717075800@acamweb.org
SUMMARY:Budget-Building for Grant Writers (OPEN TRAINING)
DESCRIPTION:An A+ proposal budget provides an honest\, complete\, and clear picture of the total value of everything it takes to do your work successfully.  It also stands as an invaluable management and evaluation tool when it comes to running your grant-funded program. So\, how can you craft this type of budget? That’s the question you’ll explore!  Join ACAM for this special two-part event with longtime grant professional and grantmaker Maryn Boess\, founder and chief magic-maker at GrantsMagic U! \nPart 1: Ahead of the training meeting\, registrants will receive a link to in the GrantsMagic U video course\, “Budget-Building for Grantwriters: The ‘Total-Value’ Framework for Crafting an A+ Project Budget – Every Time!” (You and your team can watch the video course any time you like\, on your own schedule.) \nPart 2: At our live Zoom meeting on May 30\, Maryn will put on her Grantmaker’s Hat to tackle the questions that came up for you during the video course – and host a robust discussion about your own right-now challenges and concerns in navigating GrantsWorld successfully. \nBe prepared for plenty of aha’s\, hmm’s\, surprises\, and inspirations! \n  \nThis registration is open to the public for $35 per attendee. CLICK HERE TO REGISTER \n\nAbout the Speaker\n\nMaryn Boess\nOver her 35+-year nonprofit career\, Maryn Boess has been an on-staff grantwriter; a grants consultant (winning $42 million for her clients over 10 years); a grants trainer; a grants reviewer\, author\, speaker\, mentor and coach; and – starting in 2006 – even a grantmaker. This 3-D background brings a unique insider’s perspective to the practical\, inspiring trainings on healthy\, successful grantsmanship she shares with thousands of people each year through GrantsMagic U (Go.GrantsMagic.org). A true dual-citizen of the grants world\, Maryn may be the only person holding membership in both Grant Professionals Association (for grantseekers) – and Grantmakers for Effective Organizations (for grantmakers). In 2020\, in recognition of her lifetime of contribution to the field\, Maryn became just the second inductee into the international Grant Professionals Class of Distinguished Fellows.
URL:https://acamweb.org/event/budget-building-for-grant-writers-open-training/
CATEGORIES:Resource Development
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240523T120000
DTEND;TZID=UTC:20240523T133000
DTSTAMP:20260506T172315
CREATED:20240423T024845Z
LAST-MODIFIED:20240426T021833Z
UID:4083-1716465600-1716471000@acamweb.org
SUMMARY:Motivational Interviewing
DESCRIPTION:This training session will provide a brief intro into how Motivational Interviewing (MI) was developed and how it conceptualizes the role of a helper. We will discuss how tuning into client language can help guide your conversations\, cover some common pitfalls when practicing MI\, and focus primarily on the client-centered skill of reflective listening\, offering exercises for practice and skill-building. Jordan Press\, LCSW\, a Clinical Housing Case Manager at SEARCH Homeless Services leads this training session.\n\n\n\n\nAbout the Speaker\n \n\nJordan Press\, LCSW\, is a Clinical Housing Case Manager at SEARCH Homeless Services. She has been practicing Motivational Interviewing (MI) for 15 years\, starting in Los Angeles’ Skid Row and becoming a trainer in the Motivational Interviewing Network of Trainers (MINT) in 2016. She provides MI trainings\, coaching\, and skill-building groups\, and seeks to help new learners bring their own voice and intuition into their MI practice.
URL:https://acamweb.org/event/motivational-interviewing/
CATEGORIES:Program Development
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240516T120000
DTEND;TZID=America/Chicago:20240516T133000
DTSTAMP:20260506T172315
CREATED:20240416T022245Z
LAST-MODIFIED:20240416T022342Z
UID:3995-1715860800-1715866200@acamweb.org
SUMMARY:Communicating Your Philanthropy to Attract and Recruit More Volunteers
DESCRIPTION:Volunteer recruitment is crucial to many aspects of nonprofit operations. To garner this crucial support for your organization\, you must implement creative recruitment strategies and uplift your mission that encourages the community to serve others. Nikki Eliason\, volunteer manager for Make-A-Wish Texas Gulf Coast & Louisiana and life-long volunteer presents on how to inspire a connection to your cause and share that passion with others to expand your organization’s reach. \n\nAbout the Speaker\n  \n \nNikki Eliason\nAs a transplant to Texas in 2008 from central Indiana\, I found myself longing to join the Houston community. I naturally gravitated toward meaningful engagement that was familiar to me as a previous volunteer with Make-A-Wish in my hometown and attended wish granter volunteer training in 2009. Little did I know that I would soon have the opportunity to take on a full-time staff position\, and 14 years later have the joy of continuing to serve and learn in new ways each day while sharing in the transformational power of a wish. I’m an active wish-granting volunteer\, have served in staff roles within our mission delivery\, fundraising and development teams\, and now serve as Volunteer Manager. I truly believe that wishes are not just nice but necessary. For a wish child\, the opportunity to step outside of their current limitations and experience the hope\, strength\, and joy that only a wish can provide is integral to their journey of battling a critical illness. \n 
URL:https://acamweb.org/event/communicating-your-philanthropy-to-attract-and-recruit-more-volunteers/
LOCATION:United Way of Greater Houston\, 50 Waugh Dr\, Houston\, TX\, 77007
CATEGORIES:Volunteer Management
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240510T120000
DTEND;TZID=America/Chicago:20240510T133000
DTSTAMP:20260506T172315
CREATED:20240416T021854Z
LAST-MODIFIED:20240416T022312Z
UID:3993-1715342400-1715347800@acamweb.org
SUMMARY:Merchandising: Pulling Out All the Stops to Market Your Merchandise
DESCRIPTION:Success in non-profit thrift stores lies in embracing an entrepreneurial spirit and trusting your creativity to create an experience people will love. Every store has a community of people with different skills and talents that when tapped in to\, can elevate your shop and the mission it supports. April Lykos and Karina Patman of The Guild Shop discuss what it means to use everything you’ve got and go the extra mile to excite your customers and keep them coming back for more. \n  \n\nAbout the Speakers\n \nApril Lykos is the Executive Director of The Guild Shop\, Houston’s iconic resale shop and a ministry of The Church of St. John the Divine. Previously\, she founded ShoptheSymphony.com\, a service that developed and managed e-commerce retail platforms for performing arts organizations. During that time\, she also created and managed the Houston Symphony Store for the Houston Symphony and was charged with developing and maximizing a revenue generating business. She is a product of the Merchant Development Program at Neiman Marcus and spent ten years in the Buying\, Strategic Planning and Store Divisions. She was also a buyer at Tootsies\, a luxury retailer with store in Texas and Georgia. She is a former Wall Street-trained bankruptcy and turnaround attorney and enjoys combining her passion for retail with solid business practices. April has a BBA – Finance from The University of Texas and a law degree from St. Mary’s University. \n \nKarina Patman has travelled to over fifty countries both for pleasure as well as work. Starting at an early age\, Karina travelled to see her grandmothers in Europe; as a high school\, studied in the USSR; and then her first pay-job was in Bujumbura\, Burundi consulting on rule-of-law projects and the coffee industry. Following those adventures\, she went graduate school at Northwestern University with a degree in Integrated Marketing Communications. She set out to use her skills in direct marketing\, audience segmentation & creative briefs for Targetbase Marketing (clients included Nestle\, & Southwest Airlines)\, Dell Computer (alliances with Microsoft & SAP) & Continental Airlines (marketing new routes to Asian destinations). She moved with her husband and became an expatriate in Singapore and Bangkok for 12 years\, focused on being a docent at the Asian Civilization Museum and President of the American Women’s Association\, as well as a Board member at New Independent School of Thailand (NIST). When the family moved back to Houston\, Karina started her own company of her clothing designs\, called B. Mori Boutique\, inspired by global fashion. Now at the Guild Shop\, Karina takes the lead on social media\, is a member of The Guild Shop Board\, and Chairs the philanthropic giving\, creating partnerships with local organizations that share The Guild Shop mission of helping the elderly in need.
URL:https://acamweb.org/event/merchandising-pulling-out-all-the-stops-to-market-your-merchandise/
LOCATION:Zoom Webinar
CATEGORIES:Thrift Store Institute
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240423T120000
DTEND;TZID=America/Chicago:20240423T133000
DTSTAMP:20260506T172315
CREATED:20240402T023114Z
LAST-MODIFIED:20240416T021519Z
UID:3990-1713873600-1713879000@acamweb.org
SUMMARY:The 411 On Safety - What You Don't Know Could Hurt You
DESCRIPTION:Join us on Tuesday\, April 23\, from 12:00pm – 1:30pm for an ACAM Training & Networking Workshop with Charlotte Cassel and Anna Frusciante of Purpose Strategies. Even with the most altruistic intentions\, non-profit organizations can face enormous risk in carrying out their services. Often\, the key to managing this risk is good planning and solid policies and procedures. We will discuss and identify policies and best practices to help organizations address risks on the front end so they can minimize issues and carry out their services at ease. \n\nAbout the Speakers\n  \n \nCharlotte Cassel believes in the power of nonprofits to change communities for the better. She has extensive experience having worked for numerous organizations since beginning her career. Most recently\, Charlotte has worked at Health Information Project (HIP) and Lotus House Women’s Shelter.\nPrior to joining Lotus House\, Charlotte was an Equal Justice Works Fellow at Florida Legal Services. Her project focused on ensuring that low-income Floridians were able to receive access to health care under the Affordable Care Act and Medicaid.\nShe has worked at numerous other nonprofit organizations in Miami\, Washington\, D.C.\, New York and San Francisco. In addition to her work at Purpose Strategies\, Charlotte also provides legal services to other nonprofit organizations throughout Florida.\nWhile in law school\, she participated in the Human Rights Clinic. Charlotte holds a Juris Doctorate\, magna cum laude\, from the University of Miami School of Law; a Master of Public Health from Columbia University; and a Bachelor of Arts in Psychology from Barnard College.\nCharlotte currently lives in Coconut Grove\, FL with her husband and two children. \n  \n \nAnna Frusciante is passionate that the nonprofit sector should have access to the same quality resources and talents in their work addressing society’s biggest challenges as the private sector does.\nIn addition to her work at Purpose Strategies\, Anna serves as counsel at a large nonprofit healthcare organization in Miami and provides legal services to other organizations. Previously\, Anna served as director of Lotus House Women’s Shelter\, where she helped grow the organization from a small grassroots nonprofit to the largest women’s shelter in the country. She understands firsthand the opportunities and challenges nonprofits face in fulfilling their critical missions while meeting the regulatory and compliance demands on the charitable sector.\nPrior to Lotus House\, Anna was an attorney at Legal Services of Greater Miami\, representing clients in a range of litigation\, consumer and administrative matters. She began her career in private legal practice.\nAnna holds a Bachelor of Arts degree in Psychology from the University of Miami and a Juris Doctor from the University of Florida Levin College of Law.\nAnna currently lives in Miami Beach with her husband and her two children.
URL:https://acamweb.org/event/the-411-on-safety-what-you-dont-know-could-hurt-you/
LOCATION:Zoom Webinar
CATEGORIES:Other Opportunity
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240419T120000
DTEND;TZID=America/Chicago:20240419T133000
DTSTAMP:20260506T172315
CREATED:20240329T020312Z
LAST-MODIFIED:20240521T165430Z
UID:3988-1713528000-1713533400@acamweb.org
SUMMARY:Using Your Website to Communicate Your Philanthropic Case Statement
DESCRIPTION:Join us on Friday\, April 19\, from 12:00pm – 1:30pm for an ACAM Resource Development Training & Networking Workshop.  The purpose of this presentation is to discuss how to effectively communicate your organization’s story through your website. Discover how strategic communication can amplify your message\, and help you achieve your goals as a non-profit. Using a well-designed website will not only help you to share your message with the world\, but also attract more attention\, and increase your number of donors. The session will cover the essential keys to effective communication as well as how to make the most of your website using basic design techniques and best practices.\n\n \nAbout the Speaker\nBorja Camblor\nBorja is a seasoned professional with extensive expertise in Internet Businesses and Finance as a Tech Company & Start-up operator\, investor and advisor. His experience in fundraising\, business planning\, strategy\, and operational execution\, have made him highly regarded in his career.
URL:https://acamweb.org/event/using-your-website-to-communicate-your-philanthropic-case-statement/
LOCATION:Zoom Webinar
CATEGORIES:Resource Development
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230921T093000
DTEND;TZID=America/Mexico_City:20230921T123000
DTSTAMP:20260506T172315
CREATED:20230128T051634Z
LAST-MODIFIED:20230527T033110Z
UID:3593-1695288600-1695299400@acamweb.org
SUMMARY:Sharing Workshop: What Programs are Making a Difference?
DESCRIPTION:Join us on Thursday\, September 21st from 9:30 am-12:30 pm for an in-person ACAM training program session\, Sharing Workshop: What Programs are Making a Difference? More details to come.
URL:https://acamweb.org/event/sharing-workshop-what-programs-are-making-a-difference-2/
LOCATION:United Way of Greater Houston\, 50 Waugh Dr\, Houston\, TX\, 77007
CATEGORIES:Program Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230912T090000
DTEND;TZID=America/Mexico_City:20230912T103000
DTSTAMP:20260506T172315
CREATED:20230128T051408Z
LAST-MODIFIED:20230128T051408Z
UID:3591-1694509200-1694514600@acamweb.org
SUMMARY:Tips to Build a Smart Year-End Campaign
DESCRIPTION:Join us on Tuesday\, September 12th from 9:00 am-10:30 am for an ACAM training program session\, Social Media Fundraising Campaigns. More details to come.
URL:https://acamweb.org/event/tips-to-build-a-smart-year-end-campaign/
LOCATION:Zoom Webinar
CATEGORIES:Resource Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230831T090000
DTEND;TZID=America/Mexico_City:20230831T103000
DTSTAMP:20260506T172315
CREATED:20230128T051126Z
LAST-MODIFIED:20230128T051126Z
UID:3589-1693472400-1693477800@acamweb.org
SUMMARY:Different Thrift Store Demographics: How to Target Donors and Customers
DESCRIPTION:Join us on Thursday\, August 31st from 9:00 am-10:30 am for an ACAM training program session\, Different Thrift Store Demographics: How to Target Donors and Customers. More details to come.
URL:https://acamweb.org/event/different-thrift-store-demographics-how-to-target-donors-and-customers/
LOCATION:Zoom Webinar
CATEGORIES:Thrift Store Institute
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230822T090000
DTEND;TZID=America/Mexico_City:20230822T120000
DTSTAMP:20260506T172315
CREATED:20230128T050749Z
LAST-MODIFIED:20230816T210605Z
UID:3585-1692694800-1692705600@acamweb.org
SUMMARY:Recruiting and Managing Volunteers with Lived Experience
DESCRIPTION:Volunteer Engagement Professionals of any tenure are invited to this engaging hands-on workshop and panel of local volunteers with lived experiences. We’ll discuss a variety of specific recruiting strategies\, followed by a live discussion between you and the panelists about their personal experiences being recruited from “client” to “volunteer” within the same organization. \nJoin us on Tuesday\, August 22 from 9:00 am-12:00 pm for an in-person ACAM workshop on Recruiting and Managing Volunteers with Lived Experience. Brooke Campbell of Volunteer Houston will guide you through discussions\, group activities\, and other exercises\, and equip you with practical tools to develop an outreach strategy that’s appropriate for your organization. \nThis is a FREE course for ACAM network partners and 2023 ACAM All-Access Pass holders. Please email training@acamweb.org for more information.
URL:https://acamweb.org/event/working-with-difficult-people-customers-and-clients/
LOCATION:United Way of Greater Houston\, 50 Waugh Dr\, Houston\, TX\, 77007
CATEGORIES:Other Opportunity
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230810T093000
DTEND;TZID=America/Mexico_City:20230810T103000
DTSTAMP:20260506T172315
CREATED:20230809T011927Z
LAST-MODIFIED:20230809T011959Z
UID:3748-1691659800-1691663400@acamweb.org
SUMMARY:Keys for Making a Profit in Thrift Stores in the Post-Pandemic Economy?
DESCRIPTION:Join us on Thursday\, August 10 from 9:00 – 10:30 am for an ACAM online workshop. Marie Wehrung\, of Marie Wehrung Coaching and Consulting LLC and the ACAM Training and Networking Consultant\, will facilitate a conversation about the issues facing non-profit thrift stores\, and the way forward. Come prepared to share ideas; generate new\, creative ways to be successful; and take away resources and Keys for Making a Profit in Thrift Stores in the Post-Pandemic Economy. \nThis session is FREE for ACAM Network Partners and All Access Pass Holders and $35 for non-partners. Click here to register.
URL:https://acamweb.org/event/keys-for-making-a-profit-in-thrift-stores/
LOCATION:United Way of Greater Houston\, 50 Waugh Dr\, Houston\, TX\, 77007
CATEGORIES:Thrift Store Institute
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230808T093000
DTEND;TZID=America/Mexico_City:20230808T123000
DTSTAMP:20260506T172315
CREATED:20230128T050452Z
LAST-MODIFIED:20230128T050941Z
UID:3583-1691487000-1691497800@acamweb.org
SUMMARY:ACAM Resiliency FIRST: Theory of Change
DESCRIPTION:Join us on Tuesday\, August 8th from 9:30 am-12:30 pm for an in-person ACAM training program session\, ACAM Resiliency FIRST: Theory of Change. More details to come.
URL:https://acamweb.org/event/acam-resiliency-first-theory-of-change/
LOCATION:United Way of Greater Houston\, 50 Waugh Dr\, Houston\, TX\, 77007
CATEGORIES:Program Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230803T093000
DTEND;TZID=America/Mexico_City:20230803T123000
DTSTAMP:20260506T172315
CREATED:20230128T050224Z
LAST-MODIFIED:20230128T051001Z
UID:3581-1691055000-1691065800@acamweb.org
SUMMARY:Succession Planning: Passing on Leadership Roles Successfully
DESCRIPTION:Join us on Thursday\, August 3rd from 9:30 am-12:30 pm for an in-person ACAM training program session\, Succession Planning: Passing on Leadership Roles Successfully. More details to come.
URL:https://acamweb.org/event/succession-planning/
LOCATION:United Way of Greater Houston\, 50 Waugh Dr\, Houston\, TX\, 77007
CATEGORIES:Other Opportunity
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230801T090000
DTEND;TZID=America/Mexico_City:20230801T103000
DTSTAMP:20260506T172315
CREATED:20230527T033519Z
LAST-MODIFIED:20230609T012122Z
UID:3692-1690880400-1690885800@acamweb.org
SUMMARY:Online Marketing Strategies for Thrift Stores
DESCRIPTION:Join us on Tuesday\, August 1st from 9:00 am-10:30 am for an ACAM training program session\, Online Marketing Strategies for Thrift Stores. More details to come.
URL:https://acamweb.org/event/online-marketing-strategies-for-thrift-stores-2/
LOCATION:Zoom Webinar
CATEGORIES:Thrift Store Institute
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230720T090000
DTEND;TZID=America/Mexico_City:20230720T103000
DTSTAMP:20260506T172315
CREATED:20230128T045226Z
LAST-MODIFIED:20230628T032233Z
UID:3576-1689843600-1689849000@acamweb.org
SUMMARY:Social Media Fundraising Campaigns
DESCRIPTION:Social media has the power to connect\, engage\, educate\, and celebrate your donors. Increasingly\, nonprofit organizations use social media to attract new donors and create loyal ones. But these donors are different from your traditional direct mail and special event donors\, right? \nJoin us on Thursday\, July 20 from 9:00-10:30 am for an ACAM online workshop. Adam Clevenger CFRE\, a Partner with Loring\, Sternberg and Associates\, will lead a lively session on Social Media Fundraising Campaigns. This session will explore social media giving trends\, identify prospects and platforms\, and give you tips to support your next social media fundraising campaign. \nThis session is open to ACAM Network Partners and All Access Pass Holders. Email training@acamweb.org for more information.
URL:https://acamweb.org/event/social-media-fundraising-campaigns/
LOCATION:Zoom Webinar
CATEGORIES:Resource Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230711T093000
DTEND;TZID=America/Mexico_City:20230711T123000
DTSTAMP:20260506T172315
CREATED:20230120T014442Z
LAST-MODIFIED:20230628T025208Z
UID:3530-1689067800-1689078600@acamweb.org
SUMMARY:Handling Problematic Volunteers
DESCRIPTION:Join us on Tuesday\, July 11th from 9:30 am-12:30 pm for an in-person ACAM training program session\, Handling Problematic Volunteers. More details to come.
URL:https://acamweb.org/event/recruiting-and-managing-volunteers-with-lived-experience/
LOCATION:United Way of Greater Houston\, 50 Waugh Dr\, Houston\, TX\, 77007
CATEGORIES:Volunteer Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230627T090000
DTEND;TZID=America/Mexico_City:20230627T103000
DTSTAMP:20260506T172315
CREATED:20230120T014129Z
LAST-MODIFIED:20230609T014403Z
UID:3528-1687856400-1687861800@acamweb.org
SUMMARY:Focus on Talent: How to Improve Your Hiring Process
DESCRIPTION:Join us on Tuesday\, June 27 from 9:00-10:30 am for an ACAM online workshop. Iska Wire\, CFRE\, Director of the Office of the Chief Development Officer at MD Anderson Cancer Center\, and a seasoned fundraiser and talent acquisition professional\, will lead a lively session with a Focus on Talent: How to Improve Your Hiring Process. Register and take advantage of this opportunity to listen\, learn\, ask questions\, and share best practices in hiring including recruitment\, screening\, interviewing and onboarding for non-profits. \n\nThis training is OPEN to the public ($35 per person) and free for members of the ACAM Network and All Access Pass Holders. \nGUESTS: Click here to register \nACAM Members and AAP Holders: Email ACAM Training for a registration link
URL:https://acamweb.org/event/online-marketing-strategies-for-thrift-stores/
LOCATION:Zoom Webinar
CATEGORIES:Thrift Store Institute
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230620T090000
DTEND;TZID=America/Mexico_City:20230620T103000
DTSTAMP:20260506T172315
CREATED:20230120T013621Z
LAST-MODIFIED:20230609T014315Z
UID:3524-1687251600-1687257000@acamweb.org
SUMMARY:Educational Tools and Outreach to Enhance Community Relations
DESCRIPTION:Join us on Tuesday\, June 20 from 9:00-10:30 am for an ACAM online workshop. Reeshemah Davis\, founder and principal consultant for EMBOLDEN Action\, will lead an engaging session and share strategies and resources for leveraging Educational Tools and Outreach to Enhance Community Relations. You’ll leave with plan that you can implement immediately to start building and strengthening relationships with the community you serve. \nThis training is OPEN to the public ($35 per person) and free for members of the ACAM Network and All Access Pass Holders. \nGUESTS: Click here to register \nACAM Members and AAP Holders: Email ACAM Training for a registration link
URL:https://acamweb.org/event/educational-tools-and-outreach-to-enhance-community-relations/
LOCATION:Zoom Webinar
CATEGORIES:Program Development
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230615T093000
DTEND;TZID=America/Mexico_City:20230615T123000
DTSTAMP:20260506T172315
CREATED:20230120T013947Z
LAST-MODIFIED:20230609T012843Z
UID:3526-1686821400-1686832200@acamweb.org
SUMMARY:Working with Difficult People: Customers and Clients
DESCRIPTION:Join us on Thursday\, June 15 from 9:30 am-12:30 pm for the first in-person program of 2023 – an ACAM workshop on Working with Difficult People: Customers and Clients. Marie Wehrung\, of  Marie Wehrung Coaching and Consulting LLC and the ACAM Training and Networking Consultant\, will guide participants through discussions\, group activities\, and other exercises\, and equip you with practical tools and strategies to confidently address difficult customers and clients\, ensuring smoother interactions\, improved customer\, client and staff satisfaction\, and strengthened organizational reputation. \nThis training is available to members of the ACAM Network and All Access Pass Holders.
URL:https://acamweb.org/event/surveys-for-donors-how-to-create-smart-surveys/
LOCATION:United Way of Greater Houston\, 50 Waugh Dr\, Houston\, TX\, 77007
CATEGORIES:Volunteer Management
ORGANIZER;CN="ACAM Training":MAILTO:training@acamweb.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230608T090000
DTEND;TZID=America/Mexico_City:20230608T103000
DTSTAMP:20260506T172315
CREATED:20230120T011341Z
LAST-MODIFIED:20230527T031848Z
UID:3513-1686214800-1686220200@acamweb.org
SUMMARY:Continuous Quality Improvement (CQI)
DESCRIPTION:Join us on Thursday\, June 8th from 9:00 am-10:30 am for an ACAM training program session\, Continuous Quality Improvement (CQI). More details to come.
URL:https://acamweb.org/event/continuous-quality-improvement/
LOCATION:Zoom Webinar
CATEGORIES:Program Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230606T090000
DTEND;TZID=UTC:20230606T103000
DTSTAMP:20260506T172315
CREATED:20230128T032630Z
LAST-MODIFIED:20230527T031745Z
UID:3568-1686042000-1686047400@acamweb.org
SUMMARY:What Drives Customer Satisfaction at Non-Profit Thrift Stores?
DESCRIPTION:Join us on Tuesday\, June 6th from 9:00 am-10:30 am for an ACAM training program session\, What Drives Customer Satisfaction at Non-Profit Thrift Stores? More details to come.
URL:https://acamweb.org/event/what-drives-customer-satisfaction/
LOCATION:Zoom Webinar
CATEGORIES:Thrift Store Institute
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230601T090000
DTEND;TZID=America/Mexico_City:20230601T103000
DTSTAMP:20260506T172315
CREATED:20230128T045808Z
LAST-MODIFIED:20230209T025237Z
UID:3579-1685610000-1685615400@acamweb.org
SUMMARY:Surveys for Donors: How to Create Smart Surveys
DESCRIPTION:Join us on Thursday\, June 1st from 9:00 am-10:30 am for an ACAM training program session\, Surveys for Donors: How to Create Smart Surveys. More details to come.
URL:https://acamweb.org/event/surveys-for-donors-how-to-create-smart-surveys-2/
LOCATION:Zoom Webinar
CATEGORIES:Resource Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230425T090000
DTEND;TZID=America/Mexico_City:20230425T103000
DTSTAMP:20260506T172315
CREATED:20230120T011704Z
LAST-MODIFIED:20230120T011704Z
UID:3515-1682413200-1682418600@acamweb.org
SUMMARY:Tips and Tools to Maximize the ROI on Your CRM
DESCRIPTION:Join us on Tuesday\, April 25th from 9:00 am-10:30 am for an ACAM training program session\, Tips and Tools to Maximize the ROI on Your CRM. More details to come.
URL:https://acamweb.org/event/maximize-the-roi-on-your-crm/
LOCATION:Zoom Webinar
CATEGORIES:Resource Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230411T090000
DTEND;TZID=America/Mexico_City:20230411T103000
DTSTAMP:20260506T172315
CREATED:20230120T010915Z
LAST-MODIFIED:20230209T024310Z
UID:3509-1681203600-1681209000@acamweb.org
SUMMARY:Best Practices for Engaging Volunteers\, Part 2: Engagement Strategies/Evaluation
DESCRIPTION:Join us on Tuesday\, April 11th from 9:00 am-10:30 am for an ACAM training program session\, Best Practices for Engaging Volunteers\, Part 2: Engagement Strategies/Evaluation. More details to come.
URL:https://acamweb.org/event/best-practices-for-engaging-volunteers-2/
LOCATION:Zoom Webinar
CATEGORIES:Volunteer Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230405T113000
DTEND;TZID=UTC:20230405T130000
DTSTAMP:20260506T172315
CREATED:20230120T010625Z
LAST-MODIFIED:20230128T025228Z
UID:3506-1680694200-1680699600@acamweb.org
SUMMARY:Springing Into Resiliency Luncheon
DESCRIPTION:Click the image for more information!
URL:https://acamweb.org/event/springing-into-resiliency-luncheon/
LOCATION:Junior League of Houston\, 1811 Briar Oaks Ln.\, Houston\, TX\, 77027\, United States
CATEGORIES:Luncheon
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230330T090000
DTEND;TZID=UTC:20230330T103000
DTSTAMP:20260506T172315
CREATED:20230128T032855Z
LAST-MODIFIED:20230315T212405Z
UID:3570-1680166800-1680172200@acamweb.org
SUMMARY:How to Manage Your Email\, Not Let It Manage You
DESCRIPTION:Email can be a great asset for productivity and communication\, but when it gets out of control\, how do you manage it? \nEver find yourself dreading opening your email\, afraid of how many unread (and unnecessary) messages will be waiting for you? Do you lack an email filing system and simply can’t find what you are looking for? Would you rather have a face-to-face conversation to avoid using email completely? \nJoin us on Thursday\, March 30 from 9:00 am-10:30 am for an ACAM online workshop. Melissa Everhart\, Director of Education and Engagement for the Indiana Alliance of YMCA\, will lead a lively session and guide participants to learn tips and tricks on How to Manage Your Email\, Not Let It Manage You. Whether you’re striving for a zero-email inbox view\, better two-way communication\, or simply keeping unread emails to a minimum\, this session will help you to be more efficient and effective with your communication and time. \nACAM Network and All Access Pass Members: Email training@acamweb.org for registration link.
URL:https://acamweb.org/event/how-to-manage-your-email/
LOCATION:Zoom Webinar
CATEGORIES:Other Opportunity
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230316T090000
DTEND;TZID=America/Mexico_City:20230316T103000
DTSTAMP:20260506T172315
CREATED:20230120T003049Z
LAST-MODIFIED:20230315T212056Z
UID:3497-1678957200-1678962600@acamweb.org
SUMMARY:Developing Client Surveys
DESCRIPTION:Gathering information from clients is key to identifying needs and improving programs\, yet it can be a challenge to design surveys that clients complete. Developing Client Surveys will provide an introduction to survey development best practices. You’ll work through a tailored Measurement Checklist\, which will help you to first ask yourself the most important questions\, before you begin your survey design\, in order to get the information you really need from the people you most want to reach. Join us on Thursday\, March 16 from 9:00 am-10:30 am for an ACAM online workshop. Dr. Kirsten E. Westmoreland\, from the Doerr Institute for New Leaders at Rice University\, will provide practical guidance about Developing Client Surveys to prepare you to build assessments that collect the most useful client data possible. \n  \nACAM Network and All Access Pass Members: Email training@acamweb.org for registration link.
URL:https://acamweb.org/event/developing-client-surveys/
LOCATION:Zoom Webinar
CATEGORIES:Program Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230314T090000
DTEND;TZID=UTC:20230314T103000
DTSTAMP:20260506T172315
CREATED:20230128T032334Z
LAST-MODIFIED:20230315T213305Z
UID:3566-1678784400-1678789800@acamweb.org
SUMMARY:Best Practices for Engaging Volunteers\, Part 1: Build a Strong Foundation
DESCRIPTION:Volunteers show up with a variety of skills and interests and it’s your job to know how to best engage with them. Do you feel like you have the necessary information to equip them to do their job well? If you don’t understand what needs to be communicated\, how can you expect volunteers to know and understand the expectations? \nJoin us on Tuesday\, March 14 from 9:00 am-10:30 am for an ACAM online workshop – the first of two parts on Best Practices for Engaging Volunteers. Melissa Everhart\, Director of Education and Engagement for the Indiana Alliance of YMCA\, will lead a lively session and guide participants to learn about keys to building a strong foundation for engaging volunteers\, including defining volunteer skillsets needed and identifying expectations. You’ll want to add these Best Practices for Engaging Volunteers to your Volunteer Management toolkit.
URL:https://acamweb.org/event/best-practices-for-engaging-volunteers-1/
LOCATION:Zoom Webinar
CATEGORIES:Volunteer Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230309T090000
DTEND;TZID=UTC:20230309T103000
DTSTAMP:20260506T172315
CREATED:20230128T030946Z
LAST-MODIFIED:20230315T213409Z
UID:3559-1678352400-1678357800@acamweb.org
SUMMARY:Collecting Success Stories
DESCRIPTION:Stories are critical to the fundraising strategy and donor connections for non-profit organizations. Plan to engage in this conversation about collecting success stories. We’ll explore the components of a good story\, strategies to collect them and create a plan to collect your next story. \nJoin us on Thursday\, March 9 from 9:00 am-10:30 am for an ACAM online workshop. Reeshemah Davis (she/her/hers)\, founder and principal consultant for EMBOLDEN Action\, will guide participants through an informative and thought-provoking session that will leave you feeling better equipped for Collecting Success Stories.
URL:https://acamweb.org/event/collecting-success-stories/
LOCATION:Zoom Webinar
CATEGORIES:Resource Development
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Mexico_City:20230214T090000
DTEND;TZID=America/Mexico_City:20230214T103000
DTSTAMP:20260506T172315
CREATED:20230119T235955Z
LAST-MODIFIED:20230119T235955Z
UID:3493-1676365200-1676370600@acamweb.org
SUMMARY:Communicating for Results
DESCRIPTION:Have you ever experienced issues getting good outcomes from holding difficult conversations? \nWhenever you’re not getting the results you want\, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. As it turns out\, how quickly\, directly\, and effectively we speak up when it matters largely determines both individual and organizational success. At the heart of healthy and high-performance organizations are people willing and able to hold difficult – crucial – conversations. \nJoin us on Tuesday\, February 14 from 9:00 am-10:30 am for the first ACAM training program of 2023. Marie Wehrung\, of Marie Wehrung Coaching and Consulting LLC\, will guide participants through a lively\, engaging session and provide opportunities to practice a new skill that’s essential to Communicating for Results. \nACAM Network and All-Access Pass Members\, Click here to register.
URL:https://acamweb.org/event/communicating-for-results/
LOCATION:Zoom Webinar
CATEGORIES:Other Opportunity
END:VEVENT
END:VCALENDAR